New Maite Member Center

Understanding the vision
The new Maite Member Center, completely member-owned is built to sustain the growth of our credit union. It is the first building of its kind on Guam, designed to meet the stringent “green” standards of LEED (Leadership in Energy and Environment Design) and the U.S. Green Building Council. We’d like to address some of the questions you may have about what this means and why Coast360 made this commitment to take the lead and build this type of building.

What is the main purpose of building the new headquarters?

Coast360 is passionate about serving our members. For this reason, we are constantly working to improve the member experience. This required a permanent location that could accommodate the growth of our membership and offer additional products and conveniences. Being member-owned, this new building represents our values of stewardship, giving back to our community now and for generations to come.

What should I expect my experience to be at the new building?
The new facility offers more conveniences and more efficient access to your accounts. The centralized location features ample parking, covered walkways, five drive up teller lanes (with room to expand) and one drive up ATM. There is more room for additional staff and state-of-the-art equipment for quicker transactions and less waiting time. We will also be introducing a RTS (Remote Teller System). Now that we have additional space, we can offer members services that we were not able to before, such as safe deposit boxes, merchant services, night depository and a coin counter located in the lobby.

How much did it cost for this new building?

As a credit union, we have always invested conservatively, balancing measured growth with the responsibility of stewardship for the future. Faster than ever, the future is racing towards Guam. This building embraces that future now, setting an example for sustainable growth through forward-thinking, balanced investments. We believe green design and modern banking technology are worthwhile investments and that our members deserve and want no less.

Is the building extravagant?

The building looks extravagant, because it is the first of its kind on Guam – a building that offers functionality and sustainability for the future. Not only is it beautiful, more importantly it is functional – and allows the credit union to offer more services and accommodations. It was important to
us to create a place that members would be proud to own and would exemplify our values of improving the quality of life for our members and future generations.

Why seek LEED certification?

Coast360 is the first on Guam to design and construct a building to meet the stringent “green” standards of LEED (Leadership in Energy and Environment Design) and the U.S. Green Building
 Council. We hope that by setting this designstandard, others will follow our lead so that future
homes and commercial facilities built on Guam consider our resources, environment and health.

Instead of spending on a new building, why not give back to the members?

This building was built with our members in mind: to better support the growth of our members and
provide more access to conduct financial transactions. The building signifies how Coast360 continues to give back and reward our members with diverse services, products and conveniences
- in a building they can call their own.

What are the future plans for the credit union?
It is our goal to consistently provide improved services and products for our members. We have plans to enhance the home banking experience, by offering access to mortgage loan accounts with online payment capabilities. Weare working on mobile banking solutions and more efficient use of the ATM network. New products will be introduced, like a credit card with rewards that gives back to our members. It is important to us to have the highest standards of customer service, so our call center service will be better equipped to accommodate members’ needs or questions.