Frequently Asked Questions
Home Banking Questions
Yes. Click here to learn more about Coast360's mobile app, Coast360 Mobile.... [Read More]
Select “Enroll” on our home page or on the mobile app and follow... [Read More]
On the Coast360 login screen, select “Forgot Password”, then input... [Read More]
Input your User ID and Password and select Login.
Coast360 Online allows you secured banking at your fingertips. You can access... [Read More]
You may reset your account by clicking “Forgot Password” on our... [Read More]
Coast360 Online & Mobile App is Free.
You can enroll and register through the Coast360 online banking or mobile a... [Read More]
You can access all Coast360 accounts that you are either primary or joint o... [Read More]
Yes. Our new system uses the highest level of protection available, providing... [Read More]
To add account nickname:
Click on “Accounts” under Account... [Read More]
Members will be able to view up to 180 days of transactions.
Under the Transfers tab, you can set up one time, future, and recurring transfers... [Read More]
Before transferring to another member, you will need to add their account information... [Read More]
External Transfers allow you to send a deposit or withdraw from an account you... [Read More]
This feature is no longer available online. Please visit any member center to... [Read More]
Once you have logged into Coast360 Online, click on envelope on the top menu... [Read More]
To send a Secure Message:
Click on “Messages” the envelope... [Read More]
All responses to inquires sent via Coast360 Online will be sent to your Message... [Read More]
To send a reply to a Secure Message in your inbox:
Click on the message.... [Read More]
With this process, each time you add a new financial institution to your account... [Read More]
You can call the Contact Center at 671-477-8736 or toll-free from the U.S. mainland... [Read More]
Yes. To update your physical address:
Login to your Coast360 online service... [Read More]
To update your email address:
Login to your Coast360 online service or... [Read More]
Login to your Coast360 online service or mobile app. Select Menu > Profile... [Read More]
Notifying the credit union will help ensure that your cards are working properly.
To... [Read More]
Log in to Coast360 online banking or Mobile App, you may be required to process... [Read More]
Log into your online profile via web browser on a laptop or desktop
Select... [Read More]
Yes. A stop payment order is effective for six (6) month periods.
To place... [Read More]
Log in to Coast360 Online Banking
Select “eStatements” under... [Read More]
Account alerts via Coast360 Online are Free.
Account alerts are designed to notify you of specific actions taking place on... [Read More]
Alerts can be received via email address.
Under “Settings”
Click on “Alerts”
Select the... [Read More]
Yes. You can send an alert to any valid email address you desire. After adding... [Read More]
Coast Bill Pay allows you to conveniently pay any company or person from your... [Read More]
It's easy! Login to Coast360 Online and click on the Pay Bills menu option.... [Read More]
No monthly fee.
Yes. Bill Pay uses several methods to ensure that your information is safe and... [Read More]
If the company or person you're paying can receive electronic payments,... [Read More]
To send a payment inquiry:
Login to Coast360 online
Payment Center tab
Under... [Read More]
Yes. Our new system uses the highest level of protection available, providing... [Read More]
Mobile Deposit is designed to allow you to make deposits of checks to your ... [Read More]
You can use fingerprint/facial ID biometrics instead of your password to log... [Read More]
Under the menu bar click on “Settings”, select “Authorized... [Read More]
Under “Accounts”, select Account Summary, then choose preferred... [Read More]
-Under “Accounts”
-Select “Stop Payment”
-Select... [Read More]
-Under “Mobile Deposits”
-Select “Deposit a Check&rdqu... [Read More]
Yes. You are now able to update your physical and mailing address, your contact... [Read More]
No. However, some features such as eStatements and check ordering require Pop-ups... [Read More]